For warehouses, cleaning teams and contact centres

Time by NISS

Staff rotas for warehouses, cleaning teams and contact centres.

Plan early, late and night shifts by team, keep trained people where they are needed, and know what the week will cost before it starts.

Already using Time? Sign in

£7.50 per location a month

Unlimited staff and managers

7-day free trial, no card needed

A week’s draft rota in Time by NISS for an industry & services team, with one open shift and a gap flagged on Saturday.

Screens from a demo organisation. Names and figures are invented.

Industry & services

Sound familiar?

“Every week gets built from scratch.”

Shift patterns you can reuse

Copy last week, or save a week as a template and apply it again, then adjust for holidays and absence.

“Only three people are trained on the forklift.”

Trained people where they’re needed

Only people who hold a role, such as forklift driver, can be given its shifts, and gaps show which role is missing.

“Contracted, zero-hours and agency staff are on different spreadsheets.”

Everyone on one rota

Contracted, zero-hours and agency staff sit on one rota with an estimated wage cost for the week. Pay rates stay private to the people you choose.

“Team leaders need to sort their own team’s shifts.”

Team leaders run their own team

Make a team leader a supervisor for their department. They edit its shifts and approve its requests, and never see anyone’s pay.

Ready on day one

Your roles and working times, already set up

Pick a template when you sign up and Time creates these for you. Rename, change or remove any of them, or add your own.

Warehouse

Roles

Picker packer, Forklift driver, Team leader, Goods-in operative

Working times

Early 06:00–14:00

Late 14:00–22:00

Night 22:00–06:00

Cleaning

Roles

Cleaner, Cleaning supervisor

Working times

Early 06:00–09:00

Evening 17:00–21:00

Contact centre

Roles

Adviser, Team leader

Working times

Early 08:00–16:00

Late 12:00–20:00

A look inside

See how the week comes together

Fill a gap from the rota

Click a gap and Time lists who can work it, with their hours for the week. Everyone else is shown with the reason they can’t.

The fill-gap panel: three people who can work the shift, each with an Assign button, and seven who can’t, each with a reason.

Suggestions that show their reasoning

Ask Time who should take the uncovered shifts. Each suggestion says why that person was picked and names any trade-off, and you choose which ones to add.

Suggested assignments: one person suggested for a Saturday shift with the reasons and a trade-off, and one shift still not covered.

Every shift on every phone

Each person sees their next shift and the week ahead, and can say they can’t work or ask a colleague to swap. When you need cover, the people who can do it get the offer.

My shifts on a phone: the next shift, then the week’s shifts with links to say you can’t work or to ask for a swap.
Open shifts on a phone: a shift the manager has asked this person to cover, with “I can do it” and “Not this time” buttons.

Cover, time off and swaps in one list

Everything waiting for a decision is on one page. Approve a holiday, sign off a swap two people have agreed, or offer a shift to more people.

The requests page: one shift needing cover, one time-off request to approve and one shift swap waiting for a manager.

Hours and wages for any period

See paid hours and estimated wages by person, by role and by day, and download them as a spreadsheet.

A report of paid hours and estimated wages for one week, listed by person and by role.

Start from a template

When you sign up, pick the closest match to your organisation. Time creates the roles and working times, and you can rename, change or remove any of them.

The template picker at sign-up, showing the Shop, Care home and Nursery templates with their roles and working times.
How it works

Four steps to a published rota

01

Pick a template

Choose the closest match to your organisation, or Custom to start from scratch, then adjust the roles and times to suit.

02

Add your team

Type people in or import a spreadsheet, then invite them by email. They set their own availability.

03

Build the week

Place shifts yourself or ask for suggestions, and fix the gaps and clashes Time points out.

04

Publish

Each person gets one summary of their shifts. Change something later and only the people affected are told.

Pricing

One price per location. No charge per person.

£7.50

per location, per month

or £75 a year

Prices include VAT.

Start free trial

Unlimited staff and managers, with no charge per person

Every feature included

Clock-in and timesheets included

7-day free trial with no card needed

Cancel whenever you like, and export your data

Good to know

Questions people ask

We clean at lots of client sites. Is each one a location?

A location is anywhere you plan a separate rota, with its own £7.50 subscription. If one team covers several small sites, you can run them as one location and name the site in each shift’s notes.

Does it do clocking in or timesheets?

Yes. Staff clock in and out on their phone, and you approve the hours and export them as a spreadsheet for payroll. Time doesn’t run payroll itself.

Can I print the rota for the noticeboard?

Yes. Print the week or save it as a PDF, as well as sending it to everyone’s phone.

Do my staff need to download an app?

No. Time runs in the browser on any phone, tablet or computer, and can be added to the home screen like an app.

Does it do clocking in and payroll?

It does clocking in: staff clock in and out on their phone, and you approve the hours and export them as a spreadsheet for your payroll. It doesn’t run payroll itself: no tax, National Insurance, pensions or payslips. Its pay figures are estimates of basic pay.

What if I run more than one location?

Each location has its own rota and its own subscription. Managers and staff who work at several can switch between them with one login. The free trial covers your first location; you subscribe to each one you add when you create it. If someone works at more than one of your locations, add them to the other one from their staff page. Their shifts show in one list, and you’re warned before you give them a shift that clashes.

Does it check working-time rules for me?

It can warn you about short rest between shifts and stops double-bookings, but it does not certify legal compliance or check legal staffing ratios, such as those for care homes and nurseries. That stays with you as the employer.

How do I get started?

Start a free trial, pick a template and add your team. The trial lasts 7 days and needs no card; after that you choose monthly or yearly billing to carry on.

Everything included

Everything between “who’s on?” and “it’s published”

Time is built for the person who writes the rota every week and has a team to run as well.

Build the week in minutes

Copy last week or start from a template, then drag shifts into place. Overnight shifts and clock changes are handled properly.

See the gaps before your staff do

Set how many people you need at each part of the day. Time shows where you are short, down to the quarter hour, before you publish.

Suggestions you can check

Ask Time to fill the gaps. Every suggestion says why that person was picked, respects time off and availability, and nothing goes out until you publish.

Time off, sickness and cover

Staff request time off and tell you when they can’t work. You offer the shift to people who are free and hold the role, and approve swaps between colleagues.

Every shift on every phone

Staff see their published shifts, add them to their calendar and get one email summary when something changes. There is nothing to install.

Know the wage bill

See estimated wages for the week as you build it. Pay rates stay private to the people you choose.

Clock-in and timesheets, included

Staff clock in on their phone. You see who worked and for how long against the rota, approve it, and export the hours for payroll. No extra charge.

Staff who work at more than one location

Add someone to another of your locations in a few clicks. Their shifts from every location show in one list, and you’re warned before you double-book them.

Other sectors

Time works for other teams too

When you sign up you pick a template, and Time sets up roles and working times to match.

Food & drink

Restaurant · Pub / bar · Café

Lunch, dinner and late shifts across kitchen, bar and front of house, with cover found fast when someone calls in sick.

See how it fits
Hotels & leisure

Hotel · Gym / leisure centre · Hair & beauty salon

Front desk, housekeeping, gym floor and salon chair on one rota, nights and weekends included.

See how it fits
Retail

Shop

Shop floor and stockroom cover built around part-timers’ availability, with holiday requests in one place.

See how it fits
Care & health

Care home · Nursery / childcare · Pharmacy

Days, lates and nights with the right roles on every shift, and sickness cover without ringing round.

See how it fits
Something else

Custom

Start with nothing and add your own roles and working times.

Every template gives you roles and working times to start from, and you can rename, change or remove any of them.

Get in touch

Questions about Time?

Tell us about your warehouse, cleaning team or contact centre and what you need, and we’ll get back to you within one working day.

Based in

United Kingdom